MACON COUNTY DSS: 2013

Monday, November 25, 2013

Low Income Housing Energy Assistance Program

MACON COUNTY DSS

LOW INCOME HOME ENERGY ASSISTANCE (LIHEAP)

Macon County DSS will accept applications for the Low Income Home Energy Assistance Program known as LIHEAP on Monday, December 2, 2013. LIHEAP provides a one-time annual vendor payment to help eligible with their heating expense.

December 2^nd – January 31st:

To be eligible a household must have either:

· An elderly person ages 60 and above OR;

· A disabled person receiving SSI, SSA, or VA disability AND receiving services through the Division of Aging and Adult Services (DAAS)

· In addition income guidelines must also be met.

February 1^st – March 31^st if LIHEAP funds are still available:

Applications will be accepted for low income individuals and families.

Applications will be taken at Macon County DSS

located at 1832 Lakeside Drive, Franklin NC

Monday – Friday from 8 am – 4 pm as long as funds are available.

No appointments will be made for LIHEAP.

For more information, please contact

Macon County DSS 828-349-2124.

Posted By Gwen Taylor

Crisis Intervention Program

The Crisis Intervention Program known as CIP will be administered by Macon County DSS this year. Applications will begin on Friday, November 1^st beginning at 8:00 am. You must be in a LIFE THREATENING EMERGENCY/CRISIS.

Applications will be taken for households needing assistance for their immediate heating needs and to alleviate their heating crisis. Eligible households must meet all criteria for heating assistance. The target population is that at least someone in the household is 60 or older, or be approved disabled, or have a household with a child five (5) years of age or under AND be in a life threatening emergency. Also there must be one US Citizen in the household and a resident of Macon County.

The Crisis Intervention Program (CIP) will provide payment to the vendors for eligible households. Also, required to be eligible, you must have 10% or less LP gas, 15 inches or less of Fuel Oil/Kerosene or a Disconnect Notice from Duke or Haywood Electric Company or natural gas provider. If you have a disconnect notice you must bring the notice with you at time of application. Those that use wood as a heat source must have less than 1 cord of wood.

The Crisis Intervention Program (CIP) is to resolve the immediate life threatening crisis. Only minimum deliveries of 100 lbs. of propane, 100 gallons of fuel oil/kerosene, or 2 cords of wood or a disconnect notice with the minimum amount to resolve the crisis will be approved.

For more information, please contact Macon County DSS at 828-349-2124. Application will be taken Monday – Friday from 8am – 4 pm as long as funds are available at Macon County DSS located at 1832 Lakeside Drive, Franklin NC.

Posted By Gwen Taylor

Wednesday, September 4, 2013

WHAT IS EPASS

ePASS is a quick and easy way for customers to get information about benefits and services that may help them. Customers can also complete applications for Food and Nutrition Services (FNS) and Medicaid online with the option to electronically submit an FNS application. A final eligibility decision will be made by your local department of social services after you submit your application.

Before starting your application, you may want to create a new individual NCID account or log in to your individual ncid account if you already have one. To open the saved application form you will need to have a program called Adobe Acrobat Reader. If you don't have this program on your computer, you may install it for free by clicking here.
Please review items recommended below. Having these items will help you complete the application process. If you are completing this application on behalf of another household in which you do not reside, enter only information about that household.

Browser Help

Using the web browser buttons (such as Back and Forward) to navigate within ePASS may produce unexpected results. It is highly recommended that you only use the navigation links (such as Back and Next) within ePASS itself.ePASS supports the following web browsers: Internet Explorer versions 7, 8 and 9 , Firefox versions 3.0.1 and 3.5.3.
JavaScript must be enabled to use ePASS. An ePASS session will time out after 30 minutes of inactivity. The minimum recommended screen resolution is 1024x768.If you require assistance for Food and Nutrition Services (FNS) while using ePASS, please call the FNS Customer Service Center at 1-866-719-0141 or 1-877-452-2514 (TTY Dedicated). The call center is available 7 days a week from 7 a.m. to 10:30 p.m. including state holidays.

If you require assistance for Medicaid/North Carolina Health Choice while using ePASS, please call the DHHS Customer Service Center at 1-800-662-7030 (English, Spanish), or 1-877-452-2514 (TTY Dedicated). The call center is available from 8:00 a.m. to 5:00 p.m. weekdays excluding state holidays.

Gwen Taylor, PIO for Macon County DSS, copied from DHHS DHHS/Epass website.

MACON DSS AND NCFAST

*WE APPRECIATE YOUR PATIENCE* AS A NEW STATEWIDE COMPUTER DATABASE HAS BEING IMPLEMENTED IN FOOD & NUTRITION. YOU WILL LIKELY SEE *LONGER WAIT TIMES* TO COMPLETE THE APPLICTION PROCESS*, INCLUDING RECERTIFICATIONS AND RETURNED PHONE CALLS, AS THE DEPARTMENT IS IMPLEMENTING THE NEW STATEWIDE COMPUTER DATA BASE CALLED NCFAST.* *PLEASE BARE WITH US*, AS WE WORK TO ENSURE A MORE TIMELY, EFFICENT, &; ACCURATE METHOD OF DETERMINING FOOD &; NUTRITION ELIGIBITY.

You are welcome to wait for an Intake worker to complete your Food and Nutrition application or you may go to www.epass.nc.gov online on the computer.

Follow the easy to read instructions, complete application and then submit.

If you require assistance for Food and Nutrition Services (FNS) while using ePASS, please call the FNS Customer Service Center at 1-866-719-0141.

The call center is available 24 hours daily.

GWEN TAYLOR, PIO